Skip to main content
Rivet
Features
Pricing
Support
About
Join Waitlist
RIVET Support

Documentation & Help Center

Contact
Support Home

Quick Links

FAQGlossary

Documentation

Exceptions Dashboard OverviewDocument Processing ErrorsIntegration Sync FailuresData Validation Errors
Support Home
Troubleshooting
Exceptions Dashboard Overview
Troubleshooting

Exceptions Dashboard Overview

Monitor and resolve processing errors and sync failures

5 minLast updated: 2026-01-16
exceptionserrorsdashboardoverviewmonitoring

The Exceptions Dashboard provides a central view of errors and issues that need attention. Monitor document processing failures, sync errors, and data validation problems all in one place.

What Are Exceptions?

Exceptions are issues that occurred during automated processes and require your review or action to resolve.

Document Processing

OCR extraction failures, low confidence, or classification errors

Sync Failures

QuickBooks or Xero synchronization issues

Validation Errors

Data integrity issues like math mismatches

Accessing the Exceptions Dashboard

  1. Click Exceptions in the left sidebar
  2. View exceptions grouped by type
  3. Filter by status (Open, In Progress, Resolved)
  4. Click any exception to see details and take action

Exception Status

Open - Needs attention
In Progress - Being worked on
Resolved - Issue fixed

Check Daily

Review the Exceptions dashboard at least once daily to catch and resolve issues before they impact your workflow.

Need help? Contact our support team at support@slpwlk.io

Related Articles

troubleshootingDocument Processing ErrorsTroubleshoot OCR failures and low confidence extractionsRead moretroubleshootingData Validation ErrorsFix SOV math errors, retainage mismatches, and other validation issuesRead morecomplianceCompliance Dashboard OverviewTrack lien waiver compliance across your firm and projectsRead more
Can't find what you're looking for?
Contact Support

Product

  • Features
  • Pricing
  • Integrations

Solutions

  • For Electricians
  • For Plumbers
  • For HVAC
  • For General Trades

Company

  • About
  • Contact
  • Security

Resources

  • Support Center
  • Templates
  • Blog

Compare

  • vs Knowify
  • vs Werx

Legal

  • Privacy Policy
  • Terms of Service
Rivet

© 2026 Rivet, Inc. All rights reserved.